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Legal & Compliance

PRIVACY POLICY

Last Updated: September 29, 2026 • HGames Studio (Bukhara, Uzbekistan)

1. Overview & Commitment

HGames (“we”, “our”, or “us”) operates the website hgames.uz, the tactical action game Knights Duty, and related digital services. We are dedicated to respecting your privacy, safeguarding your personal data, and maintaining strict transparency regarding how player information is collected, processed, and secured.

2. Information We Collect

Information You Voluntarily Provide

  • Email address provided when joining our newsletter dispatch.
  • Customer support communications and bug submissions.
  • Player username, handle, or avatar in connected game profiles.

Automated Gameplay & Device Data

  • Hardware specifications (OS version, GPU, memory, screen resolution).
  • In-game diagnostic crash dumps and performance metrics.
  • Multiplayer session latency and anonymized gameplay telemetry.

3. Distribution Platforms (Microsoft Store & Google Play)

Our games, including Knights Duty, are distributed via the Microsoft Store (for Windows PC) and Google Play Store (for Android). When you purchase or download games through these platforms:

  • Financial billing details and payment credentials are processed directly by Microsoft Corporation or Google LLC. HGames does not store or process payment card details.
  • Platform accounts (Xbox Live / Microsoft Account, Google Play Games ID) manage authentication according to their respective privacy terms.

4. How We Use Your Information

We process player information solely for legitimate operational purposes:

  • To provide, maintain, and optimize game servers and matchmaking services.
  • To detect and prevent cheating, exploits, and violations of fair play.
  • To deliver patch notes, release alerts, and studio news to newsletter subscribers.
  • To resolve technical tickets and improve game frame rates and stability.

5. Data Protection & Player Rights

Regardless of your geographical location, HGames provides you with full control over your data:

  • Right to Access: You may request a copy of the personal information we hold on your account.
  • Right to Erasure: You may request the deletion of your email address and associated game data at any time.
  • Newsletter Opt-Out: Every email dispatched includes an instant unsubscribe mechanism.

6. Contact & Inquiries

If you have inquiries regarding this Privacy Policy or wish to exercise your data rights, please contact our studio:

HGames Studio • Bukhara, Republic of Uzbekistan

Official Website: https://hgames.uz

Official YouTube: https://www.youtube.com/@hgamesuz